How do I fix Netflix Error U7353-5101 in Windows 10?

Netflix Error U7353-5101 in Windows 10

Netflix may appear simple as a streaming video service. It may seem like YouTube to some, but Netflix has paid content that is protected by copyright and can be streamed. To protect the content against piracy, Netflix has many controls that can block any tools that could be used to pirate the content. Netflix might display an error if one of these checks are triggered. Netflix error codes may not be able to accurately describe the problem. The solution for Netflix error U7353-5101 is quite simple.

Fix Netflix Error U7353-5101

Netflix error U7353-5101 can be easily fixed. However, you will need to ensure that your account is only viewed on one device. If your account limits you to just one device, make sure you don’t allow anyone else to view it. Otherwise, you might see the error. You can see this code in Windows 10 UWP, but it may also be visible in your browser.

Netflix Error U7353-5101 in Windows 10

1. Restart the browser/application

Netflix error U7353-5101 may appear in the Netflix app for Windows 10, and in any browser you use to watch Netflix. It is easy to fix this quickly by closing the browser or application and then reopening it. Close the browser if you’re browsing in it. It may not suffice to close and reopen the Netflix tab.

2. Reset the application

Netflix error U7353-5101 will more often appear in the Netflix app on Windows 10. You can reset the app by closing and reopening the app. Resetting the app will log out of your account but will not affect your watch history or other account settings (this is only for browsers).

  • Open the Settings app.
  • Navigate to the Applications configuration group.
  • Select the Features and Applications tab.
  • Click Advanced Options to select Netflix from the available applications.
  • Scroll down and click on Reset.
  • Log in to Netflix and choose a title you want to play.

3. Reinstall the application by uninstalling it

This should be resolved by a reset of Netflix Windows 10 app. If it continues to persist, you can uninstall the app and reinstall it.

  • Navigate to the Start menu.
  • Go to the Application List.
  • Right click to find Netflix
  • Choose Uninstall.
  • Once the app is uninstalled, you can install it again through the Microsoft Store.

4. Clear Netflix cookies

Also, clearing Netflix cookies can resolve error U7353-5101.

  • Log in to your Netflix account using your browser
  • Visit this page to adjust your Netflix settings in your browser
  • Your session will be closed and cookies deleted.
  • Log in again to play titles

5. Turn off VPN

Netflix may be being blocked by a VPN serviceNetflix blocks many VPN services. Disable the VPN service and then you can try streaming a movie.

Check out our list to see which VPNs can be used with Netflix if you absolutely have to.


It is easy to get rid of the Netflix Error U7353-5101. It is easy to dismiss the title you wish to play, and return to the Netflix home screen to fix it. If this doesn’t work, you can try one of our solutions.