Index
In the digital age, banking has undergone a remarkable transformation, empowering customers with convenient online tools and services. Punjab National Bank (PNB), a prominent name in the Indian banking sector, has introduced the PNB Knowledge Centre, an online platform that offers a range of resources and services. This guide aims to demystify the Knowledge Centre PNB and provide a step-by-step walkthrough of the login process, making banking and accessing information more accessible than ever before.
Understanding the Knowledge Centre PNB

The PNB Knowledge Centre is a virtual repository of information, designed to cater to the banking needs and inquiries of PNB customers. It offers a plethora of resources, including articles, guides, tutorials, and frequently asked questions, covering various aspects of banking, finance, and technology. Whether you’re looking for information about banking products, financial literacy, or online banking processes, the Knowledge Centre PNB aims to be a one-stop destination for all your queries.
Why Use the PNB Knowledge Centre?
- Convenience: The Knowledge Centre PNB provides a convenient way to access a wealth of information from the comfort of your home or office. No more waiting in long queues or visiting branches for basic inquiries.
- Self-Service: Instead of relying on customer service representatives, you can find answers to your questions and perform banking-related tasks on your own.
- Empowerment: By accessing the Knowledge Centre PNB, you empower yourself with knowledge about banking, finance, and digital services, enabling you to make informed decisions.
- Time-Saving: The platform helps you save time by offering quick solutions to common inquiries, such as how to apply for a loan, update your contact details, or track a transaction.
Accessing the PNB Knowledge Centre: Login Process

Step 1: Visit the Official Website
Open your preferred web browser and navigate to the official Punjab National Bank website. Look for the “Knowledge Centre” or “Online Help” section. It’s often located in the top menu or the footer of the website.
Step 2: Click on Knowledge Centre
Once you locate the Knowledge Centre section, click on it to access the resources and login page.
Step 3: Choose the Login Option
On the Knowledge Centre login page, you’ll typically find two options: “Login as Guest” and “Login as Registered User.” If you’re a PNB customer and have previously registered, choose the “Login as Registered User” option.
Step 4: Enter User ID and Password
Enter your User ID and Password in the respective fields. If you haven’t registered yet, you may need to go through a registration process to create your User ID and set a password.
Step 5: Complete Two-Factor Authentication (2FA)
For added security, the Knowledge Centre PNB might require you to complete a Two-Factor Authentication (2FA) process. This could involve receiving an OTP (One-Time Password) on your registered mobile number or email and entering it on the login page.
Step 6: Access the Knowledge Centre
Once you’ve successfully logged in, you’ll gain access to the PNB Knowledge Centre. You can start exploring the various articles, guides, and resources available to help you with your banking and financial inquiries.
Navigating the Knowledge Centre PNB
- Search Functionality: Use the search bar to find specific topics or questions you’re looking for. Simply type in keywords, and relevant articles or guides will be displayed.
- Categories and Topics: The PNB Knowledge Centre is likely organized into categories and topics. Browse through these sections to find information relevant to your needs.
- FAQs: Frequently Asked Questions sections are a goldmine of quick answers to common queries about banking procedures, services, and more.
- Tutorials and Guides: If you’re new to online banking or specific processes, look for tutorials or step-by-step guides that walk you through the procedures.
How to reset PNB Knowledge Centre Login Password?
Resetting your PNB Knowledge Centre login password is a straightforward process that ensures the security of your account. Follow these steps to reset your password:
- Visit the PNB Knowledge Centre Website: Open your web browser and navigate to the official Punjab National Bank website. Look for the “Knowledge Centre” or “Online Help” section.
- Click on “Forgot Password” or “Reset Password”: On the login page of the Knowledge Centre, you’ll likely find an option that says “Forgot Password” or “Reset Password.” Click on this option to initiate the password reset process.
- Enter Your User ID: You will be prompted to enter your User ID, which is the unique identification associated with your Knowledge Centre account. This is typically provided to you when you register for the Knowledge Centre.
- Verify Your Identity: Depending on the security measures in place, you may need to verify your identity. This could involve answering security questions, entering your registered email address, or providing other verification details.
- Receive Password Reset Link or OTP: Once your identity is verified, you will receive a password reset link or a One-Time Password (OTP) on your registered email address or mobile number. If you receive an OTP, enter it in the designated field.
- Create a New Password: After successfully verifying your identity, you will be prompted to create a new password. Make sure to choose a strong password that combines letters, numbers, and symbols for enhanced security. Avoid using easily guessable information, such as your name or birthdate.
- Confirm the New Password: Enter the new password again to confirm and ensure that you have typed it correctly.
- Submit and Update: Once you have entered and confirmed the new password, submit the form. You will likely receive a confirmation message that your password has been successfully reset.
- Login with the New Password: Return to the Knowledge Centre login page and use your newly reset password to log in to your account.
Tips for a Successful Password Reset:
- Make sure you have access to the email address or mobile number registered with your Knowledge Centre account before attempting to reset your password.
- Choose a strong and unique password that you have not used elsewhere.
- Store your new password securely and avoid sharing it with anyone.
- If you encounter any issues during the password reset process, consider reaching out to PNB customer support for assistance.
Remember, the steps provided may vary slightly based on the specific interface and security measures of the PNB Knowledge Centre platform. If you’re unsure or encounter any difficulties, it’s always a good idea to refer to the official PNB website or contact their customer support for accurate guidance.
Conclusion
The Knowledge Centre PNB is a valuable resource that empowers Punjab National Bank customers with knowledge, convenience, and self-service capabilities. By accessing the platform and following the straightforward login process, you can equip yourself with information about various banking aspects, make informed decisions, and efficiently handle your banking needs. Whether you’re a seasoned online banking user or a beginner, the Knowledge Centre PNB is here to enhance your banking experience and provide answers to your questions at your fingertips.
FAQs on PNB Knowledge Centre
What is the PNB Knowledge Centre?
The PNB Knowledge Centre is an online platform provided by Punjab National Bank (PNB) that offers a wide range of resources, information, and services related to banking, finance, and technology. It is designed to assist PNB customers in accessing information, resolving queries, and performing various banking tasks.
What kind of information is available on the PNB Knowledge Centre?
The Knowledge Centre provides a diverse array of resources, including articles, guides, tutorials, FAQs, and information on various banking products, services, procedures, and financial literacy topics.
Who can access the PNB Knowledge Centre?
The PNB Knowledge Centre is primarily designed for PNB customers, including both individual account holders and businesses. It serves as a convenient self-service platform for customers to access information and perform tasks related to their banking needs.
Is there a cost to using the PNB Knowledge Centre?
No, the use of the PNB Knowledge Centre is typically free of charge for PNB customers. It is provided as a value-added service to enhance customer experience and accessibility to information.
How do I access the PNB Knowledge Centre?
You can access the PNB Knowledge Centre by visiting the official Punjab National Bank website and locating the “Knowledge Centre” or “Online Help” section. From there, you can log in using your user ID and password or follow the registration process if you are a new user.
What kind of topics does the Knowledge Centre cover?
The Knowledge Centre covers a wide range of topics, including:
Account information and management
Online banking procedures
Loan and credit products
Investment and savings options
Financial planning and budgeting
Security and fraud prevention
Can I access the PNB Knowledge Centre on a mobile device?
Yes, the PNB Knowledge Centre is typically accessible on various devices, including smartphones and tablets. You can use a web browser on your mobile device to access the platform.
Is the information on the Knowledge Centre accurate and reliable?
Yes, the information provided on the Knowledge Centre is typically accurate and reliable. It is curated and updated by PNB experts to ensure that customers receive up-to-date and relevant information.
Is my personal and financial information safe on the Knowledge Centre?
PNB typically employs security measures to protect the privacy and data of its customers. However, it’s important to follow recommended security practices, such as not sharing sensitive information or credentials.
Please note that the information provided in these FAQs is general in nature and may vary based on the specific policies and practices of Punjab National Bank. For accurate and detailed information, it’s recommended to visit the official PNB website or contact their customer support.